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To make an appointment, call 952.831.TRIA (8742)
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A way to speak up for your rights as a patient.
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What is a grievance?
A grievance is a complaint alleging a violation of patient rights,
which cannot be resolved to the patient’s satisfaction and which initiates a formal
process of resolution. A grievance may be a formal or informal written or verbal
complaint. A grievance involving neglect, verbal, mental, physical or sexual abuse or
mistreatment initiates an immediate process of resolution.
How can I submit a grievance?
Any patient may voice grievances and recommend changes in policies and services to facility
staff and others of his or her choice, free from restraint, interference, coercion,
discrimination, or reprisal, including threat of discharge.
You can submit a grievance either in writing or verbally to:
TRIA Orthopaedic Center
For surgery-related grievances, contact:
Director of the Ambulatory Surgery Center
(952) 806-5308
For clinic-related grievances, contact:
Director of Clinic and Ancillary Services
(952) 806-5302
E-mail Address:
info@tria.com
Mailing Address:
8100 Northland Drive
Bloomington, MN 55431
-OR-
Minnesota Department of Health
Office of Health Facility Complaints
(651) 201-4201
1-800- 369-7994
Fax: (651) 281-9796
Mailing Address:
Minnesota Department of Health
Office of Health Facility Complaints
85 East Seventh Place, Suite 300
P.O. Box 64970
St. Paul, Minnesota 55164-0970
-OR-
Office of the Medicare Beneficiary Ombudsman:
http://www.medicare.gov/navigation/help-and-support/ombudsman.aspx
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